REFUND POLICY

Last updated 6 November 2026.

This policy applies to the Pilot Licence for Jet Combat Sim, sold by Wise Dragon Co., Ltd. (JBro Studio). It is part of our terms of sale.

All sales are final

We do not offer refunds because you changed your mind. Nothing in this policy limits rights that the law gives you and that cannot be excluded.

Try the free demo first

A free demo for Windows and Linux and a free browser demo are available. They let anyone test the game before buying. Please try one first to check that the game runs well on your hardware and that you like it. Jet Combat Sim is in alpha, so expect rough edges and some bugs.

If the game is faulty or not delivered

If the game is faulty, does not work as described or is not delivered, your statutory rights remain. Remedies for faulty or non-working content follow your local consumer law. If we do not deliver the game, you get a full refund.

EU and UK consumers

Consumers in the EU and the UK normally have 14 days to withdraw from a distance purchase. For digital content not supplied on a physical medium, this right ends once supply has started if the buyer has expressly consented to immediate supply and acknowledged losing the right. Nothing in this policy removes that right where it applies to you. To use it, contact us within 14 days of your purchase. Your statutory rights for faulty, non-conforming or non-delivered digital content cannot be excluded and are not affected.

How to ask for a refund

Contact us with the email used at checkout and, if you have it, your receipt number. Refunds that we owe are paid through Stripe to the original payment method. Allow several business days for your bank to show them.

What happens after a refund

The Pilot Licence of a refunded purchase is no longer active on your account, and we confirm the refund by email.